Certified Document Translation & Apostille Services

*Terms and Conditions
Effective Date: May 1st 2025



By submitting this form or requesting services from Steven Mobile Notary, you agree to the following terms and conditions. These terms apply to all services including notary, loan signing, apostille, certified translations, and related document facilitation services.

1. General Notary Services
Identification Requirements: All signers must present valid, government-issued photo identification at the time of service.

Document Readiness: Documents must be complete and ready for notarization. We do not draft or provide legal advice on documents.

Witnesses: Clients are responsible for arranging witnesses unless otherwise agreed in advance.

Location & Accessibility: Mobile services require a safe, accessible environment for both the notary and signer(s).

2. Loan Signings
Appointment Duration: Loan signings typically require 45–90 minutes. Please allocate adequate time.

Accuracy Review: The notary will confirm the presence of documents, verify identity, and ensure all signatures and initials are completed, but cannot explain or interpret terms of the agreement.

No Legal Advice: We do not provide legal counsel or financial advice.

3. Apostille Services
Document Scope: We facilitate apostilles and authentications for birth certificates, marriage licenses, powers of attorney, school records, and other eligible documents.

Processing Time: Standard processing takes 7–15 business days unless expedited service is selected.

Jurisdiction: Services are handled through the appropriate Secretary of State office in New York, New Jersey, or as required.

International Use: Clients are responsible for confirming with the receiving country if an apostille or legalization is required.

4. Certified Translation & Apostille Services
Languages Supported: We offer certified document translation in over 130 languages.

Format & Delivery: Translations are delivered as non-editable PDFs with a signed Certificate of Translation Accuracy.

Use Cases: Accepted by USCIS, educational institutions, courts, and foreign governments (varies by destination).

Turnaround Time: Standard delivery is 2–4 business days per document. Expedited services available for an additional fee.

Accuracy Standard: All translations are word-for-word and follow certified translation standards. We do not interpret meaning or provide localization.

Source Document Quality: Poor-quality scans or handwritten documents may impact turnaround time and accuracy.

Refund Policy for Translations: Due to the customized nature of translations, orders are non-refundable once processing begins.

5. Payment Terms
Payment Due: Payment is due before or at the time of service unless otherwise agreed in writing.

Accepted Methods: We accept cash, Zelle, Cash App, credit/debit cards, or invoiced payments via Stripe.

Late Fees: Late payments may be subject to a service fee or interest, and services may be withheld until the account is brought current.

6. Cancellations & Refunds
Mobile Notary: Cancellations made less than 2 hours before the appointment may be subject to a $25 fee.

Loan Signings: Missed appointments or failure to provide proper ID may incur a full-fee charge.

Apostille & Translation: Fees are non-refundable once processing has begun.

7. Confidentiality & Privacy
We uphold strict confidentiality with your documents and personal information.

Information shared with Steven Mobile Notary will never be sold or distributed to third parties without consent, except where required by law.

8. Limitation of Liability
Steven Mobile Notary is not liable for delays, errors, or losses resulting from incomplete documents, incorrect client information, or third-party delays (e.g., state agencies or shipping carriers).

We are not responsible for legal decisions made based on notarized or translated content.

9. Governing Law
These Terms and Conditions are governed by the laws of the State of New York and the State of New Jersey, depending on the jurisdiction in which services are rendered.

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