Terms and Conditions for Apostille Services
By submitting this form, you confirm that you have read, understood, and agreed to all the following terms and conditions.

Payment and Confirmation
Steven Mobile Notary will not charge your credit card until we have spoken with you and confirmed your order during our business hours:
Monday–Friday, 8:00 AM – 8:00 PM (EST).

Your order will only be processed once all details are reviewed and mutually agreed upon.

Additional costs may apply based on the specifics provided in your form. These will be fully explained before any charges are made.

Non-Refundable Services
All Apostille services are non-refundable, unless a verified notarial error on our part causes a delay.

Any potential refund due to such an error will be discussed and determined during a phone consultation.

Order Review and Charges
Orders may be placed for future processing dates, but no payment will be charged until your order is reviewed and approved.

Your card will only be charged after all service details have been confirmed with you directly.

Client Responsibilities
Clients are responsible for verifying whether their documents are going to a Hague or Non-Hague country.

A list of Hague Convention countries is provided in this form.

Steven Mobile Notary is not responsible for errors resulting from incorrect country classification.

We are also not liable for incorrect shipping addresses if they match what you submitted in your shipping label request or written instructions.

Service Timelines
"Same-day service" means we begin processing your order the same business day if submitted and confirmed before 10:00 AM EST.
If submitted after 10:00 AM EST, your order will begin processing the next business day.

Same-day processing does not mean same-day completion.
Walk-ins or in-person drop-offs (if accepted) are by appointment only and follow the same processing timelines.

Apostille and translation services may involve third-party processing. While we work to deliver quickly, occasional delays may occur.

Rush Service
Rush service is available by request and subject to availability.

To qualify, your order must be:

Confirmed before 10:00 AM EST

Fully complete with accurate documents

Paid in full, including rush fee

Rush fees start at $100 and will be explained before any charges are made.

Please note: Rush service expedites our processing, not the turnaround time of external agencies such as the County Clerk, Department of State, or foreign consulates.

Additional Fees
By submitting this form, you authorize Steven Mobile Notary to charge for additional services such as:

Requested shipping labels

Rush handling

Other necessary services requested during consultation

You will be contacted via phone (recorded call) or written email before any charges are made.
We will not charge without your prior consent.
If no approval is received, services will be paused until the issue is resolved.

Unforeseeable Charges
The only unforeseeable charges relate to shipping. These will be explained and confirmed with your approval prior to billing.

Liability Limitations
Steven Mobile Notary is not liable for:

Lost or delayed packages

Carrier-related delivery issues

Missed delivery windows caused by third parties

Final Acknowledgment
By submitting this form, you acknowledge and agree to all the above terms and conditions.