SMS / Text Messaging Policy

This SMS/Text Messaging Policy explains how Steven Mobile Notary (“we,” “our,” or “us”) may communicate with you via text message (SMS/MMS). By providing your phone number, submitting a form on our website, scheduling an appointment, or texting our business number, you consent to receive text messages from Steven Mobile Notary.

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How You Provide Consent (Opt-In)

You may opt in to receive text messages from us in any of the following ways:

• Completing a contact form, quote request, or scheduling form on our website
• Texting our business number to request assistance or services
• Confirming communication preferences during a customer service interaction

Consent to receive text messages is not required to make a purchase.

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Purpose of Text Messages

We may send text messages for purposes including:

• Appointment scheduling and confirmations
• Service updates and status notifications
• Apostille, notarization, or document-related updates
• Customer support communication
• General account or service correspondence

We do not send unsolicited marketing spam.

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Message Frequency

Message frequency varies based on your interaction with us and service needs.

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How to Opt-Out (STOP)

You may opt out of SMS messaging at any time by replying STOP to any message you receive.

• You will receive a confirmation text
• You will no longer receive SMS messages unless you opt in again

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Help / Support

If you need assistance, reply HELP to the text message you received, or contact our support team.

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Message and Data Rates

Message and data rates may apply depending on your wireless plan and carrier.

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Privacy

We respect your privacy. Your information will not be sold, rented, or shared with third parties for marketing purposes. For more details, please review our Privacy Policy.

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Carrier Disclaimer

Mobile carriers are not responsible or liable for delayed or undelivered messages.

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Applies To

This policy applies to all communication related to:

• Mobile Notary Services
• Apostille Services
• Remote Online Notarization
• Courier Services
• Translation and Document Support Services

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Policy Updates

We may update this policy at any time. Continued use of our services constitutes acceptance of any changes.